Due to the nature of our products and our commitment to hygiene and safety, we are unable to accept returns or offer refunds on:

• Opened or used products
• Items that are not in their original condition

If your order arrives damaged or faulty, please contact us as soon as possible so we can resolve the issue. We may offer: 

• A replacement
• An exchange
• Or a refund where appropriate

HELP
Give us a shout if you have any other questions and/or concerns.

Email: info@ali9ned.com